How Does valki Keep Your Personal Information Secure?
Valki places the highest priority on the privacy of users in Bangladesh. On this page, you can learn what information we collect, why we collect it, and how it is kept secure. By using our platform, you are deemed to have consented to this Privacy Policy. Our support team is always ready to address any questions or concerns. Please read each section below carefully to have a full understanding of your rights.
Detailed Description of the Privacy Policy
What Information Do We Collect?
Your name, email address, mobile number, and date of birth are collected during registration. A copy of your national ID card or passport may be requested for account verification. Payment method and mobile banking details are also securely stored for financial transactions. IP address, device information, and browsing activity data are automatically recorded while using the platform. All of this information is used solely for service improvement and security purposes.
How Is the Collected Information Used?
Your information is primarily used for account management, transaction processing, and identity verification. Gaming preferences and activity data are analyzed to provide a personalized experience. Contact information may be used to send promotional offers, updates, and important notifications. Security systems monitor your activity to prevent fraud and protect your account. You can ask the support team to opt out of marketing communications at any time.
Is Information Shared with Third Parties?
Valki never sells your personal information or transfers it to third parties without authorization. However, necessary information may be shared with trusted payment gateway partners for payment processing purposes. In cases of legal obligations or valid requests from government authorities, information may be provided in compliance with applicable law. Each third-party partner is contractually bound to adhere to our privacy standards. We take full responsibility for the protection of your information and will take immediate action in the event of any breach.
What Do You Need to Know About Cookies and Tracking Technologies?
Our platform uses cookies for session management, personalized experience, and performance improvement. Cookies are small text files stored in your browser that help remember your login status. You may disable cookies from your browser settings, though doing so may affect the functionality of certain platform features. Analytics cookies help us understand how users interact with the site so we can improve the experience. We do not use any harmful or unauthorized tracking technologies.
What Rights Do You Have Over Your Information?
You can view and, if necessary, correct the information stored in your account at any time. You have the right to request deletion of your data, though certain information may be retained for a specified period for legal or security reasons. You may contact the support team to request a copy of your data. If you no longer wish to receive marketing messages, you have the option to unsubscribe at any time. To exercise these rights or learn more, contact our support team directly.
How Will You Be Notified If the Policy Changes?
Valki reserves the right to update this Privacy Policy as needed, and the latest version will always be available on this page. In the event of significant changes, members will be notified via their registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. We are committed to transparency and any changes to the policy will be clearly stated. This policy is governed in accordance with applicable data protection laws in Bangladesh.
Want to Learn More or Ready to Open an Account?
If you have any questions about the Privacy Policy, visit our FAQ page or join valki now. We ensure that every piece of your information is always kept secure.