Responsible gaming at valki — keeping the fun from becoming a problem
Valki believes that gaming should be a healthy form of entertainment, not a source of addiction or financial stress. We place the highest priority on the well-being and safety of every player in Bangladesh. On this page, you can learn how to keep your gaming habits in check, where to find help, and how valki supports you along the way. Play in accordance with our responsible gaming policy — because staying healthy matters more than winning.
What tools does valki provide to help you stay in control?
Use these features to keep your gaming experience safe.
Set deposit limits
Set in advance how much BDT you will deposit daily, weekly, or monthly. Once this limit is set, it cannot be increased before the specified period ends, but it can be reduced immediately. This protects you from spending beyond your plan. Playing within a budget brings peace of mind and keeps gaming in the realm of entertainment.
Session time limit
Set how many hours you want to play in one session and receive an automatic notification when the time is up. Long sessions can often impair your ability to make good decisions, so taking breaks is important. Regular breaks keep your mind fresh and make your betting decisions sharper. Session limits are a highly effective tool for maintaining healthy gaming habits.
Reality check break
A pop-up message will appear at set intervals to remind you how long you have been playing and how much BDT you have spent. This brief pause gives you the opportunity to assess the situation before continuing. Many players say this feature is the best way for them to review their gaming habits. Awareness is the first step toward responsible gaming.
Self-Exclusion
If you feel you need a temporary break from gaming, you can request to have your account suspended for a set period. This feature applies to periods starting from 7 days and is available for longer-term breaks as well. Logging into your account will be completely disabled during the self-exclusion period. This is not a sign of weakness — it is a courageous decision to keep yourself safe.
What signs should you watch out for?
Learn to recognize some early warning signs of problematic gaming.
- Placing more bets to try to recover lost money
- Lying to family or friends about gaming
- Finding it hard to stop playing
- Neglecting important life responsibilities to focus on playing
- Borrowing money or taking loans to fund gaming
- Feeling anxious or restless when not playing
- Playing more and more each day
- Impact on sleep, eating, or social life
If you notice any of the above signs in yourself, do not delay — contact our support team or use the self-exclusion feature. Gaming is meant for enjoyment, and valki is always vigilant to ensure it never becomes a burden. Remember, asking for help is an act of courage, and we are always here for you.
What measures do we take to protect minors?
Valki strictly prohibits account registration and gaming for anyone under 18 years of age. Age verification is mandatory at the time of registration, and a national ID or other proof may be requested in cases of suspicion. If younger members of your household use your device, it is essential to log out of your account and keep a PIN/password lock on your browser. We urge parents and guardians to stay aware of their children's online activities. Keeping minors away from gaming is our collective responsibility.
Want to learn more or need help?
Visit our FAQ page for any questions about responsible gaming, or get started safely at valki.